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Question # 1:
A technician arrives on site to find that two users who have the same model on Android smartphone are having the same issue with a specific application.
Whenever they attempt to launch the application, it fails and gives an error message. Which of the following should the technician do FIRST?
A. Reinstall the application
B. Roll back the application to the earlier version
C. Clear the application cache
D. Update the OS of the smartphones
Question # 2:
A technician is working on a Windows 10 PC that is running slowly.
Which of the following commands should the technician use to correct this issue? (Select two.)
Answer: B, C
Question # 3:
An administrator is setting up a Windows terminal server. Which of the following settings should the administrator modify to increase server security? (Select two.)
A. Change the default access port
B. Enforce password complexity
C. Put the terminal server into the router’s DMZ
D. Disable logon time restrictions
E. Block all unused ports on the LAN smart switch
F. Use the local client certificate for server authentication
Answer: C, E
Question # 4:
A company has hired a new IT firm to manage its network switches and routers.
The firm is geographically separated from the company and will need to able to securely access the devices.
Which of the following will provide the ability to access these devices?
Question # 5:
A small office’s wireless network was compromised recently by an attacker who brute forced a PIN to gain access. The attacker then modified the DNS settings on the router and spread malware to the entire network.
Which of the following configurations MOST likely allowed the attack to take place? (Select two.)
A. Guest network
C. Default login
D. Outdated firmware
Answer: C, F